T&C's

CONSUMER TERMS AND CONDITIONS 

THE USE OF THIS WEBSITE IS SUBJECT TO THE TERMS AND CONDITIONS OF USE SET OUT BELOW. BY USING THIS WEBSITE, YOU RECOGNIZE THAT YOU HAVE READ, ACCEPTED AND AGREED TO BE BOUND BY THESE TERMS AND CONDITIONSINCLUDING ANY PRIVACY, PRODUCT RELATED OR OTHER POLICIES WHICH MAY APPEAR ELSEWHERE ON THIS WEBSITE. IF YOU DO NOT AGREE WITH ANY TERM OF THESE TERMS AND CONDITIONS, YOU MUST CEASE YOUR ACCESS OF THIS WEBSITE IMMEDIATELY.

 SHOPNASTYC ONLINE CAN BE ACCESSED AT STORE.SHOPNASTYC.COM THE SITE ENABLES BUYERS TO SHOP FOR ITEMS INCLUDING CLOTHES AND ACCESSORIES BY SELECTING ("THE PRODUCTS”) ONLINE AND HAVE THEM DELIVERED DOOR-TO-DOOR, WITHIN SOUTH AFRICA. ALL VISITORS TO THE SITE ("USERS" OR "YOU") WILL BE ABLE TO SEE THE PRODUCTS ON OFFER, BUT ONLY THOSE WHO HAVE REGISTERED FOR AN ACCOUNT ON SHOPNASTYC ("ACCOUNT HOLDERS” OR “YOU”) ARE ABLE TO BUY. 

 

 PRODUCTS AND AVAILABILITY

  • STOCK OF ALL PRODUCTS ON OFFER ON SHOPNASTYC ARE LIMITED.
  • SHOPNASTYC WILL MAKE ALL REASONABLE ATTEMPTS TO ENSURE THAT OFFERS ARE BROUGHT TO AN END WHEN STOCK RUNS OUT.
  • SHOULD IT HAPPEN THAT SHOPNASTYC IS UNABLE TO FULFIL ANY ORDER AT THE ADVERTISED PRICE BECAUSE STOCK IS SOLD OUT, SHOPNASTYC WILL INFORM YOU VIA EMAIL AND YOU'LL BE ENTITLED TO A REIMBURSEMENT FOR THE RAND VALUE YOU HAVE PAID FOR SUCH PRODUCT.
  • IF A PRODUCT IS NOT IN STOCK IT CAN BE MADE FOR YOU WITHIN 8 WORKING DAYS OF THE ORDER DAYS. YOU WILL BE NOTIFIED IF THAT PRODUCT IS NOT IN STOCK AND CAN BE MADE FOR YOU BEFORE YOU PURCHASE. REFUNDS ON MAKE-ON-ORDER ITEMS WILL ONLY BE GIVEN IF THE PRODUCT IS LATER THAT 8 DAYS OR DOES NOT MEET STANDARD CONSTRUCTION REQUIREMENTS OR IS MISSING A VITAL COMPONENT. 

 BUYING PRODUCTS

  • THE SITE ALLOWS YOU, THE USER, TO PLACE ELECTRONIC ORDERS ("ORDER") FOR ONE OR MORE PRODUCTS ON OFFER AS LONG AS THEY ARE LISTED ON THE SITE.
  • A PURCHASING CONTRACT ("SALE") BETWEEN YOU AND SHOPNASTYC ONLY COMES INTO EFFECT ONCE YOU HAVE FULLY COMPLETED AND SUBMITTED THE ONLINE ORDER FORM FOR ONE OR MORE PRODUCTS IN YOUR SHOPPING CART (“CART") AND YOUR PAYMENT HAS BEEN AUTHORISED BY SHOPNASTYC (OR HAS BEEN RECEIVED INTO SHOPNASTYC’S BANK ACCOUNT).
  • PRODUCTS ON SHOPNASTYC CANNOT BE RESERVED TO BE BOUGHT AT A LATER STAGE, AND PLACING AN ITEM IN YOUR CART WITHOUT COMPLETING THE ORDER DOES NOT AMOUNT TO A “SALE”.
  • SHOPNASTYC CANNOT BE HELD RESPONSIBLE IF THE PRODUCT(S) YOU ADDED TO YOUR CART HAVE BECOME UNAVAILABLE WHEN YOU TRY TO COMPLETE THE SALE.

RETURNS AND EXCHANGES

  • PRODUCTS ARE LEGIBLE FOR RETURN OR EXCHANGE IF THEY MEET THE RETURN REQUIREMENTS. THESE CAN BE FOUND HERE.
  • CANCELLING, ENDING OR RETURNING ORDERS
  • SHOPNASTYC RESERVES THE RIGHT TO REFUSE PROCESSING OF PAYMENT FOR ANY ORDER AND/OR TO CANCEL ANY PURCHASE, PARTIALLY OR COMPLETELY, WITH NOTICE GIVEN TO YOU.
  • SHOPNASTYC WILL BE LIABLE FOR REIMBURSING YOU THE RAND VALUE PAID ONLY IF YOU HAVE ALREADY PAID FOR THE CANCELLED ORDER.
  • FRAUD
  • SHOPNASTYC RESERVES THE RIGHT, IN THE INTEREST OF PREVENTING FRAUD, TO REFUSE THE PROCESSING OF PAYMENT FOR ANY ORDER AND/OR TO CANCEL ANY PURCHASE, PARTIALLY OR COMPLETELY.
  • SHOPNASTYC MAY REQUEST DOCUMENTATION TO COMPLETE THE NECESSARY FRAUD CHECKS AND CANCEL ANY ORDER WHERE THE NECESSARY DOCUMENTATION IS NOT PROVIDED IN A TIMELY MANNER.
  • SHOPNASTYC DOES NOT PROCESS REFUNDS FOR ORDERS SUSPECTED OF FRAUD.
  • SHOPNASTYC DOES NOT PROVIDE ORDER DETAILS RELATING TO ORDERS SUSPECTED OF FRAUD.
  • PRODUCT PRICING

  • THE PRICE OF EACH PRODUCT IS GIVEN ON THE PRODUCT INFORMATION PAGE (“THE PRODUCT PAGE”) ON THE SITE. THE PRODUCT PRICE DISPLAYED ALWAYS INCLUDES VAT AT 15%. 


THE REGULAR RETAIL PRICE

  • THE REGULAR RETAIL PRICE (“RRP”) IS THE STANDARD PRICE THAT SHOPNASTYC CHARGES FOR THE PRODUCT. THE RRP IS DETERMINED BY CONSIDERING THE SUPPLIERS’ PRICE, MARKET CONDITIONS, AND THE PRICES BEING OFFERED BY OTHER LOCAL RETAILERS.
  • WHEN A PRODUCT IS NOT ON SALE, ON SPECIAL, OR INCLUDED IN A DISCOUNT PROMOTION, THE RRP IS THE PRICE YOU WILL PAY WHEN YOU PURCHASE THE PRODUCT (“PURCHASE PRICE”).
  • PLEASE NOTE THAT RRPS CAN CHANGE OVER THE COURSE OF SEVERAL SEASONS OVER WHICH THE PRODUCT MAY BE SOLD. THE RRPS APPLICABLE AT THE TIME THE PRODUCT IS INTRODUCED MAY DIFFER FROM THE RRP AT THE TIME OF YOUR PURCHASE.

DELIVERY POLICIES

  • SHOPNASTYC OFFERS ONE METHOD OF DELIVERY, WHICH IS VIA COURIER.
  • STANDARD PRICE OF DELIVERY IS
  • YOU WILL BE GIVEN A TRACKING NUMBER VIA EMAIL AND TEXT TO NOTIFY YOU THAT YOUR PRODUCT HAS BEEN DISPATCHED. YOU WILL ALSO BE NOTIFIED OF THE PRODUCT’S TRACKING NUMBER.
  • SHOPNASTYC WILL DISPATCH (“DISPATCH”) THE PRODUCT(S) TO THE COURIER SERVICE AS SOON AS REASONABLY POSSIBLE, BUT NO LATER THAN 10 (10) DAYS OF RECEIPT OF YOUR PAYMENT (“DISPATCH PERIOD”).
  • THE PRODUCTS WILL BE DELIVERED TO THE ADDRESS ENTERED DURING CHECKOUT (“CHECKOUT”)
  • SHOPNASTYC WILL NOTIFY YOU IF WE ARE UNABLE TO DELIVER THE PRODUCTS DURING THE DELIVERY PERIOD. YOU MAY THEN, WITHIN 7 (SEVEN) DAYS OF RECEIVING SUCH NOTIFICATION ELECT WHETHER OR NOT TO CANCEL YOUR ORDER FOR THE PRODUCT(S). IF YOU ELECT TO CANCEL YOUR ORDER, WE WILL REIMBURSE YOU FOR THE PURCHASE PRICE.
  • SHOULD THE COURIER LOSE YOUR PRODUCTS DURING DELIVERY OR YOUR ORDER IS KEPT AT THE COURIER’S WAREHOUSE, YOU WILL BE NOTIFIED BY EMAIL. SHOPNASTYC WILL RE-PRODUCE YOUR ORDER AND DELIVER IT TO YOU FREE OF CHARGE.
  • YOUR ORDER WILL BE DISPATCHED WITH 7 WORKING DAYS OF NOTIFICATION FROM THE COURIER SERVICE.
  • DELIVERY OF PRODUCT BY THE COURIER SERVICE WILL TAKE A MINIMUM OF 72
  • THE COURIER SERVICE WILL MAKE 3 ATTEMPTS TO NOTIFY YOU THAT THE PRODUCT HAS ARRIVED AND NEEDS TO BE RECEIVED. IN THE CASE THAT THE COURIER SERVICE CANNOT REACH YOU AFTER 3 ATTEMPTS THE PRODUCT WILL BE RETURNED TO SHOPNASYC. IN SUCH CASE THE PRODUCT CAN BE SENT BACK TO THE USER AT THE EXPENSE OF THE USER.

SIZEPRIVACY POLICY AND MISCELLANEOUS

  • SHOPNASTYC IS NOT RESPONSIBLE NOR DOES IT ENDORSE OR APPROVE THE CONTENT FROM WEBSITES HOSTED AND OPERATED BY THIRD PARTIES CONNECTED TO SHOPNASTYC VIA HYPERLINKS.

 

IT IS THE RESPONSIBILITY OF THE CUSTOMER TO EDUCATE THEMSELVES ON OUR RETURNS AND EXCHANGE POLICY PRIOR TO PURCHASING. SHOPNASTYC WILL NOT BE LIABLE FOR A CUSTOMER BEING UNAWARE OF OUR RETURNS AND EXCHANGE POLICY.